1 – Introduction
The content of this website is owned by the company SYLTEK SOLUTIONS, S.L.
Pursuant to the terms of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you of the following general information about our website, www.syltek.com:
Owner: SYLTEK SOLUTIONS, S.L. (hereinafter, “Syltek”)
Co. Tax ID: B-84604792.
Address: Paseo de la Castellana 93, planta 10, Madrid.
Telephone number : 916519465
Registration: Registered at the Companies Register of Madrid in volume 23,958, folio 28, page M-430240, entry 1
These Conditions regulate the use of the aforementioned Internet Portal, which can be accessed at the Internet address “https://www.syltek.com” (hereinafter, the “Portal” or the “Website”), which SYLTEK has made available to Internet users.
SYLTEK reserves the right to modify the presentation, configuration and contents of the Portal, as well as the conditions of use thereof, at any time and without prior notice. Whenever reasonably possible, SYLTEK shall announce such modifications in advance.
SYLTEK reserves the right to deny or withdraw access to the Portal from any users in breach of these conditions of use at any time and without prior notice.
2 – Website user´s rights and obligations
The Portal can be used freely, and anyone who does so is granted user status, involving full and unreserved acceptance by such party of any and all conditions of use herein and of the contract conditions applicable to users who register for the services offered over the website.
Therefore, users must read these conditions of use carefully each time they intend to use the Portal, since such conditions are subject to changes.
In particular, users agree to use the Portal, its contents and its services in a correct and diligent manner and to refrain from using it for purposes that are illicit, illegal, forbidden under these conditions of use, damaging to the rights and interests of third parties, against the law, contrary to good faith and the public order, or that in any way may damage, disable, overload or deteriorate the Portal, and they shall be held liable for any loss and damages that may be incurred as a result of a breach of this obligation.
Furthermore, users agree not to use the content and services of this Portal to cause damage to the systems of SYLTEK or of third parties, to introduce or spread computer viruses or any other systems capable of causing such damage, of the contents and services by other users.
Granting access to the Portal does not give rise to an obligation by SYLTEK to monitor for viruses or any other damaging digital elements, and users must have appropriate tools in place to detect and disinfect damaging computer programmes. Therefore, SYLTEK shall not be held liable for damage caused to the computer equipment of users or third parties while browsing the Portal.
Users are aware of and accept that they shall, in all cases, be exclusively liable for their use of the Portal, its contents and services.
3 – Intellectual and Industrial Property
This entire website – text, images, trademarks, logos, audio and video files, buttons and colour combinations, as well as the structure, selection, arrangement and presentation of its contents – is the property of SYLTEK and is protected by Spanish intellectual and industrial property legislation.
Furthermore, notwithstanding the foregoing, the content of this website is also considered a computer programme, so all valid Spanish and European regulations on this subject are also applicable. Full or partial reproduction of this website without express permission in writing from SYLTEK is strictly prohibited.
Among other services, SYLTEK may include links to other websites. These links do not represent any kind of relationship between SYLTEK and the individuals or companies that own such websites. SYLTEK is not liable for the contents published on the linked pages, does not share the opinions stated therein and respects the intellectual property rights that their authors may have regarding such pages.
4 – Access y Use
Access to the Application shall be restricted to individuals over the age of 14. However, access to certain contents and/or participation in SYLTEK’s promotions may be limited to those of legal age or emancipated minors, as indicated in each case. In general, Users may access the Application and/or Website openly and free of charge. Users acknowledge and accept that they access and use the Application and/or Website freely and consciously, for which they are exclusively liable. SYLTEK shall not under any circumstances be held liable for the use made of the Application and/or Website by Users and/or third parties or for loss and damages resulting therefrom.
The User must refrain from:
(i) making any unauthorised or fraudulent use of the Application and/or Website;
(ii) accessing or attempting to access restricted resources on the Application and/or Website;
(iii) using the Application and/or Website for purposes or reasons that are illicit, illegal, contrary to the terms of these General Conditions of Use, to good faith and the public order, damaging to the rights and interests of third parties, or that in any way may damage, disable, overload or hinder the normal use and operation of the Application and/or Website;
(iv) causing damage to the Application and/or Website or to the systems of its suppliers or third parties;
(v) introducing or spreading computer viruses or any other physical or logical systems capable of causing damage to the systems of SYLTEK, its suppliers or third parties;
(vi) attempting to access, use and/or manipulate the data of SYLTEK, third-party suppliers or other user;
(vii) reproducing, copying, distributing, permitting public access using any means of public communication, transforming or modifying the contents, unless authorised by the owner of the relevant rights or when allowed by law;
(viii) obtaining or attempting to obtain the contents using, to such end, means or procedures other than those that, depending on the case, have been made available for this purpose.
Users shall only be allowed to access the Application by the authorised means.
Users shall be liable for ensuring that the Application is correctly downloaded onto their device. SYLTEK shall under no circumstances be held liable if the User does not have a compatible device or if such party has downloaded a version of the Application that is incompatible with their device.
Access to the Application shall, in all cases, be subject to prior registration by the User by filling out the relevant form, which shall be furnished to the User.
SYLTEK reserves the right to freely accept or reject requests for registration by Users. The details furnished by the User in the Registration Form must be exact, up-to-date and accurate at all times.
Access to and use of the Application or the specific area of the Website shall require a password that shall be given to the User by SYLTEK upon filling out the Registration Form, and access shall be deemed to have been made by such User, who shall at all times be liable for such access and use. Users shall at all times be liable for safeguarding their passwords and thus, they shall be held liable for any loss and damages that may result from the misuse, transfer, disclosure or loss of the password. In the event of a forgotten password or any other circumstance that may pose a risk of unauthorised access and/or use by third parties, the User must notify SYLTEK immediately so that the latter can immediately block and substitute the password. In all cases, any transactions conducted prior to such notification shall be deemed to have been made by the User, who shall be liable for the damages resulting from any unauthorised access and/or use made prior to this notification.
5 – Other Conditions
SYLTEK shall keep the WEBSITE in operation year-round, 24 hours a day, except in cases of force majeure.
Likewise, SYLTEK reserves the right to fully or partially modify or suspend access to the system temporarily when maintenance, updating or repair services are required in the system or Internet server, with no need to notify Users in advance.
If the User detects any irregularities, interference by third parties, system errors or malfunctioning of the WEBSITE, such party must notify SYLTEK in order for the latter to solve this.
Access to and use of the WEBSITE, any and all relationships established between the user and SYLTEK, and the interpretation, fulfilment and performance of these CONDITIONS OF USE OF THE WEBSITE shall be subject to the terms of Spanish law.
Use of the SYLTEK website entails acceptance of the general conditions of use above.
Any incidents, questions or comments about the functioning, access and use of this website may be sent to us at the following email address email@example.com
6 – Protection Policy
Pursuant to the terms of Spanish Organic Law 15/1999, of 13 December, on the Protection of Personal Data (hereinafter referred to by its Spanish acronym, LOPD), users are hereby informed of the existence of two files containing personal data registered at the General Data Protection Registry under the name of Web Users and Customers, which perform electronic commerce, advertising, marketing research and customer management services.
The party responsible for them is Syltek Solutions, S.L. (hereinafter, Syltek), with registered address at Paseo de la Castellana, número 93, planta 10, Madrid, Co. Tax ID: B-84604792 Tel: 916519465 and email address: firstname.lastname@example.org
The personal data gathered over this website shall be handled and included in the relevant file, which Syltek Solutions, S.L. (hereinafter, Syltek) has declared to the Spanish Data Protection Agency, for the purpose of offering you the products and providing you the services you request over our website.
In addition, Syltek shall handle your data in order to conduct satisfaction surveys after you have received the services contracted with the company.
Furthermore, we hereby inform you that your data shall be handled by Syltek or transferred to third parties with which Syltek has entered into business collaboration agreements for such purposes, in order to send you marketing information by any means allowed by law, including computerised or digital means, regarding the sports, leisure, financial, insurance and consulting products sold by this company or by other with which Syltek has entered into the relevant business collaboration agreements.
To this end, Syltek shall analyse your habits regarding use of the website in order to create user profiles that enable it to adapt the marketing information to your interests.
If you do not want Syltek to handle your data in order to send you marketing information, you may send an email to the following email address: email@example.com.
In order to fulfil the aforementioned purposes, you, as owner of the data provided, guarantee that such data are exact and accurately reflect the actual current situation.
Syltek, in turn, as the party responsible for handling your data, guarantees full compliance with personal data protection regulations and has implemented the technical and organisational safety measures required under the LOPD and the regulations implementing it.
Finally, we inform you that you may exercise your rights of access, rectification, cancellation and objection to the handling of your data by sending a statement to Syltek, specifying your request and attaching a photocopy of your identity document, by email to firstname.lastname@example.org.
7 – Cookies Policy
b. Types oj cookies
There are two types of cookies depending on the length of time they last:
Session cookies: they are only stored on your computer for the length of your internet browsing session. They are automatically deleted when you close the browser. They normally store an anonymous session ID which enables you to explore a website without the need to start a session on each page. They do not collect any information from your computer.
Persistent cookies: they are stored as a file on your computer and remain there when you close your web browser. This cookie can be read by the website that created it when the user visits the website again. They are used to store information between the different visits to a website and, consequently, they are not deleted when the browsing session ends (hence their name).
For more information about all of these categories of cookies and about cookies in general, please visit: www.aboutcookies.org
In order to enable the user to move around the website and use functions such as accessing the secure areas. The services the user requests would not be possible without the accessibility cookies.
By means of the performance cookies we collect information about how users use the website, the services they use with the most frequency and whether they receive error messages. They also enable us to record and count the number of visitors to the website, therefore making it possible to check how it is being used and improve its functioning. Cookies used for such purposes do not collect information that identifies the user, as said information is anonymous and it is only used to improve the functioning of the website.
Functionality cookies enable us to remember the choices the user makes (user name, language or the region in which they are located) and provide improved functions. For example, it is possible that the website will remember your login data so that you do not have to log into your account every time you use the same device to access our website.
The information gathered by these cookies is normally stored anonymously. They do not gather any information about the user that could be used for advertising purposes and they do not remember which internet sites you have visited.
d. Cookies that are installed on our website
i._ga: Google Analytics Cookie. It is used to distinguish unique users and has a duration of 2 years from the initiation of the session.
ii._gat: Google Analytics Cookie. It is used to throttle the request rate and has a duration of 10 minutes from the initiation of the session.
e. Disabling and blocking cookies
We inform you that given that cookies are not necessary for using our website, you can block them by activating the setting in your browser which enables you to reject the installation of all, or some, of the cookies.
The majority of browsers permit the announcement of the presence of cookies or the automatic rejection of such. If you reject them, you can continue to use our website although the use of some of its services may be limited and as such your browsing experience may be less satisfactory.
If you wish to delete cookies stored on your device (computer or mobile device), you can do so by means of the settings and configurations of your internet browser.
Unless you have changed your browser’s settings, our system will install cookies when you visit our website. It is possible to change said setting in all internet browsers.
For more information about how to delete or adjust your cookies settings in the different browsers, we refer you to the following link:
On browsing and continuing on our website, you will be consenting to the use of the aforementioned cookies, for the periods stated and under the conditions contained in this Cookies Policy.
We would like to inform you that we have adopted the technical and organisational measures required to guarantee the security of the personal data we collect, use and maintain; and to prevent the alteration of, loss of, unauthorised handling or access to such, in view of the technical situation, the nature of the data stored and the risks to which they are exposed by virtue of human action or of the natural or physical environment. However, we would like to ask you to collaborate by keeping the passwords for the computer you use to access the internet or this website secret. We would like to remind you that you must immediately inform us of any weakness you might find on our website or any application available on such.
h. Contact information
If you have any queries about this cookies policy you can send them to us in writing, to the following email address: Info@SYLTEK.com